Booking conditions

How to book

Booking Conditions

Deposit payment (25% total amount) is to be paid within maximum 3 calendar days

after making your reservation request otherwise we reserve the right to cancel the reservation.

The remaining amount is due to be paid between 45 calendar days before your arrival.

 

Cancellation fees

From 90 to 45 days prior to the arrival dates 25% of the total amount

From 44 to 30 days prior to the arrival dates50% of the total amount

From 29 to 10 days prior to the arrival dates 80% of the total amount

From 9 to 3 days prior to the arrival dates 90% of the total amount

2 day or no show 100% of the total amount.

 

Cancellation insurance:

You have the option  to contract a cancellation insurance paying 4% of the total amount of your booking so covering a cancellation which may be caused by force majeure ( accidents, illness or death).

If such contingency occurs a written justification must be presented. The paid amount of insurance will not be refunded in the event of a cancellation.

 

Alternatives or cancellations done by Spain Villas Resort:

Spain Villas Resort has the right to substitute the booked accommodation with an alternative of similar in case of force majeure (war, fire, etc…) as well as the right to cancel the booking refunding the full amount paid.

In case of cancellation, if the payment is made by Bank Transfer, any costs incurred will be at  the costumer expense.

 

Costumer liabilities:

Costumer´s entry into the accommodation will occur after 16.00 and is due to be vacated before 10.00. If you cannot adjust to this timetable you must inform us and where possible times may be adjusted, this is not always possible.

The accommodations must be occupied by the number of people mentioned in the description (maximum).

Children are included in the number quoted. Any damages to our properties must be reported to us immediately and the cost for repairs  could be recharged to the guests responsible.

 

Spain Villas Resort liabilities:

Should the accommodation not correspond to the given description, Spain Villas Resort will find an alternative accommodation of similar characteristics and price.

In case of lack of available accommodations or your refusal to accept any of the alternative accommodations no more `than the total or the partial amount will be refunded according to Spain Villas Resort liabilities.

 

Spain Villas Resort is not to be held liable in the following cases:

 

– In case of fault or negligence of third parties.

– In cases of force majeure or others cases beyond the control of Spain Villas Resort.

– Theft in the accommodations.

– The use of pools, play grounds or other activities on the premises… are under the strict responsibility and supervision of the clients.

 

Claims:

In spite of having carefully prepared our accommodations, is it possible that they do not entirely fulfil your expectations. In this case you must let us know immediately.

Spain Villas Resort is not to be held liable for nay posterior claims that you have not notified us of during your stay in our accommodation. All claims must be presented in writing within a maximum of four weeks from the end of your stay, failure to adhere to this time scale will prejudice and void your claim for compensation.

 

Parties:

It is strictly forbidden to hold parties or functions on these premises which result in the over occupancy of the property.